Does it work with all carriers?
Yes. ClaimStack reads the PDF directly — it doesn't connect to carrier portals. State Farm, Allstate, Farmers, USAA, Travelers, Liberty Mutual, and 200+ other carriers all use the same Xactimate estimate format. If the adjuster sent you a PDF, ClaimStack can scan it.
What format does the estimate need to be in?
PDF is all you need. Most adjuster estimates come as a PDF from Xactimate. If yours is an Excel file or a Word doc, convert it to PDF first — it takes 10 seconds in any browser.
Do I need to know Xactimate to use this?
No. You don't need to know Xactimate, pricing databases, or anything technical. You upload the PDF, ClaimStack does the analysis, and you get a letter that explains the missed items it found in plain language with the dollar amounts attached. That's it.
How is this different from a supplement company?
Most supplement companies take around 20% of whatever they recover, and some charge 25–30%. On a $7,000 supplement, that's $1,400 gone on the low end. ClaimStack is a flat $297/month with unlimited claims, so most contractors cover the subscription on the first supplement they catch.
Can I cancel anytime?
Yes. Cancel from your account dashboard in one click. No calls, no cancellation forms, no fees. If you're inside the 7-day trial, you won't be charged anything.
What if the carrier pushes back on the supplement?
The supplement letter ClaimStack generates includes specific Xactimate line item codes and code citations for each item it flags. These aren't guesses — they're the same references adjusters use. That gives you the documentation carriers expect to see on a supplement.
Is there a free trial?
Two options. Upload a single estimate for free — no account needed, results in about 60 seconds. Or start a 7-day free trial for unlimited access — your card is collected but not charged until day 8. Either way, you see what the adjuster left off before you pay a dollar.
How many claims can I run per month?
Unlimited — run one claim a month or a hundred. $297/mo flat, no per-claim fees, no overage charges.
Is this just AI / ChatGPT reading my estimate?
No. ClaimStack uses a purpose-built analysis engine trained on Xactimate codes, IRC building codes, and carrier-specific supplement patterns. It was designed by a roofer who ran insurance restoration, not by a chatbot. AI assists with document parsing, but the detection logic is roofing-specific — it knows what O&P triggers look like, which states require ice & water shield, and when steep pitch charges apply.
Does this work for commercial, siding, or gutters?
ClaimStack is currently optimized for residential roofing claims — shingles, steep-slope, and flat roof systems. If your estimate includes siding, gutters, or interior work alongside the roof, ClaimStack will analyze the roofing scope. Commercial roofing support is coming.
Can my whole team use it?
Yes. ClaimStack includes team management — invite project managers, sales reps, and supplement staff with different roles. All included in your $297/mo subscription.
Will the carrier know I used software?
No. The supplement letter ClaimStack generates reads like a professional supplement from an experienced contractor. It uses standard Xactimate codes and code citations. There's nothing in the output that identifies it as software-generated.
What data do you store? Is my customer's information safe?
Your uploaded PDFs are processed securely over encrypted connections. We store the analysis results in your account so you can access them later. We never share your data with third parties or other contractors. You can delete all your data at any time from your account settings.
